Return Policy
Damage, Quality and Missing Items
All claims must be submitted within 24 hours of receiving your order. Report any issues with damage, missing items, or quality concerns and include photos of the product and packaging. Store all items appropriately.Do not send the order back. Our team will assess and respond with a resolution as quickly as possible.
E-mail: support@yamaseafood.com Call: +1 551-309-3584
Refunds
After reviewing your issue and it is determined a refund is due, the amount will be refunded to your original form of payment. Please remember it can take 7-10 business days for your bank or credit card company to process and post the refund.
Orders
If there is a UPS delay on your order and the seafood is no longer safe for consumption, we can resend your order on the next available ship date.